Refund policy

RETURN AND REFUND POLICY

Last updated: January 10, 2026

At Techsupportcreations, we want you to love your purchase! Since all our products are made-to-order just for you, please review our policy below.

Returns & Exchanges

We accept returns and exchanges only for defective or damaged items. Because each product is custom-made, we cannot accept returns due to buyer's remorse or sizing issues.

Defective or Damaged Items

If you receive a defective or damaged product, please contact us within 30 days of delivery with:

• Your order number
• Photos of the defect or damage
• Description of the issue

We'll replace the item at no cost to you or issue a full refund.

Wrong Item Received

If you receive the wrong item, contact us immediately and we'll send you the correct product at no additional charge.

Processing Time

Please allow 2-7 business days for production before shipping, as all items are made-to-order.

Contact Us

For any return or refund requests, email us at TECHSUPORTTMERCH@GMAIL.COM or use our contact page.

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